Privacy Policy

Privacy Policy for Rocky Box Ranch

Effective Date: 1/09/25
Last Updated: 1/09/25 at Rocky Box Ranch, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website, rockyboxranch.com.

1. Information We Collect

We collect the following types of information to provide and improve our services:

1.1 Personal Information

When you make a purchase, create an account, or contact us, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (e.g., credit card details, processed securely through the third-party payment processor Stripe)

1.2 Non-Personal Information

We may also collect non-identifiable information, such as:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on our website
  • Referring website or search terms

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders, including shipping and payment processing.
  • To communicate with you about your orders, account, or customer service inquiries.
  • To send promotional emails, newsletters, or special offers (you can opt out at any time).
  • To improve our website, products, and services.
  • To comply with legal obligations and prevent fraud.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties to provide our services, including:

  • Payment Processors: To securely process your payments.
  • Shipping Providers: To deliver your orders.
  • Service Providers: For website hosting, analytics, and marketing.
  • Legal Authorities: If required by law or to protect our rights.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request the deletion of your personal data, subject to legal obligations.
  • Opt-Out: Opt out of marketing communications or data collection via cookies.

To exercise your rights, please contact using the information on our Contact Page.

6. Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at the information provided on our Contact Page.

10. Additional Information for Specific Regions

If your customers are located in specific regions (e.g., the EU, California), you may need to include additional clauses to comply with laws like the GDPR or CCPA. For example:

For EU Residents (GDPR):

  • You have the right to lodge a complaint with your local data protection authority if you believe your data has been mishandled.

For California Residents (CCPA):

  • You have the right to request information about the categories of personal data we collect and how it is used.